A Timeless Welcome | Basket Edition

This baby gift hamper has been thoughtfully curated to offer a refined and meaningful way to welcome a new arrival.

Designed for those who value quality, aesthetics and attention to detail, this hamper brings together timeless pieces that are both beautiful and practical. The keepsake basket becomes part of the nursery, the knitted blanket offers warmth and comfort, and each accessory has been chosen to support everyday baby care in a gentle and considered way.

This is a gift designed not only for the newborn, but also for the parents, offering a complete and elevated gifting experience that feels special from the moment it is received.

Perfect for baby showers, newborn visits or as a thoughtful gesture to celebrate the beginning of a new chapter.

Everything arrives beautifully prepared and ready to gift, so you can simply enjoy the moment.

1. When will my order be shipped?

Orders placed before 12:00 PM (midday) are dispatched the same day for in-stock items. Orders placed after 12:00 PM will be shipped the next business day.

2. Do you offer same-day delivery? 

Yes! For deliveries to Indooroopilly, Taringa, Toowong, and St Lucia, orders over AUD $100 qualify for FREE same-day delivery if placed before 12:00 PM. Orders under AUD $100 have a flat delivery fee of AUD $15.

3. Can I pick up my order?

Yes, you can pick up your order for free at our West End, Brisbane pickup point. The exact address will be provided after order confirmation. If processed before 12:00 PM, your order can be ready the same day with prior time confirmation.

4. Do you ship Australia-wide?

Absolutely. We offer both Standard and Express shipping.

• Orders over AUD $100 – FREE shipping
• Orders under AUD $100 – Shipping fee calculated at checkout

5. Can I customise a hamper?

Yes! Many of our hampers can be personalised with a handwritten card or by swapping certain items. Contact us before ordering to confirm availability and any additional costs.

6. What if an item in my hamper is out of stock?

We may replace it with a similar product of equal or greater value, always keeping the style and quality consistent.

7. What if my order arrives damaged or incorrect?

Please contact us within 48 hours of receiving your order. We’ll need your order number, photos of the item and packaging, and a brief description of the issue. We’ll work with you to replace, refund, or correct the problem as quickly as possible.>

8. What if I entered the wrong delivery address?

Contact us immediately at contact@wrapwithlove.com.au. If the order hasn’t shipped yet, we’ll update the address free of charge. If it has shipped, we’ll help you redirect it if possible (carrier fees may apply).

9. Do you offer corporate or bulk orders?

Yes! We create customised hampers for corporate gifts, baby showers, weddings, and special events.

• Minimum order: 15 units
• Preparation time: Please place your order at least 4 weeks in advance
• We can tailor the contents, packaging, and cards to suit your theme or branding

Contact us to discuss your ideas and get a personalised quote.

10. Can I return a product if I’m not satisfied?

Yes, you can return your order within 7 days of delivery if the items are unused, in their original packaging, and in perfect condition.

• For change of mind returns, the return shipping cost is covered by the customer.
• For faulty, damaged, or incorrect items, we will cover the return shipping and send a replacement or refund.

11. How long does it take to process a refund?

Refunds are processed within 3–5 business days after we receive and inspect the returned item. The time for the funds to appear in your account may vary depending on your payment provider.

12. Can I change or cancel my order after placing it?

If your order has not yet been dispatched, we can change or cancel it at no extra cost. Please contact us as soon as possible. Once the order has shipped, changes or cancellations are not possible.

13. Do you ship internationally?

At the moment, we only ship within Australia.

14. How are hampers packaged for shipping?

Each hamper is securely wrapped and placed in protective packaging to ensure it arrives in perfect condition. We take great care to preserve both the beauty and safety of your gift during transit.

15. What payment methods do you accept?

We offer several secure payment options for your convenience:

• Credit & Debit Cards – Visa, Mastercard, American Express
• PayPal – Pay easily with your PayPal account or linked card
• Afterpay – Shop now and pay in 4 fortnightly instalments (no interest
• Bank Transfer – Transfer directly to our Australian bank account (order dispatched once payment is confirmed)

16. How do I contact customer service?

You can reach us via:

• Email:contact@wrapwithlove.com.au
• Contact form: We aim to reply within 24 hours during business days.