Our Promise to You
✓ Thoughtfully Curated – Every item in our hampers is chosen with care
✓ Premium Presentation – Because first impressions matter
✓ From Our Hands to Yours – Each order is prepared with love, as if it were for our own family and friends
Frequently Asked Questions
When will my order be shipped?
Orders placed before 12:00 PM are dispatched the same business day for in-stock items. Orders placed after 12:00 PM are shipped the next business day.
Do you offer delivery across Australia?
Yes, we ship Australia-wide using Standard and Express shipping options.
- Orders over AUD $99 qualify for FREE shipping
- Shipping for orders under AUD $100 is calculated at checkout
What payment methods do you accept?
We accept multiple secure payment options, including:
- Visa, Mastercard & American Express
- PayPal
- Afterpay (pay in 4 instalments)
- Bank Transfer
Can I pick up my order instead of delivery?
Yes! Free local pickup is available from our West End, Brisbane location. Pickup details and timing will be shared after order confirmation.
What if my order arrives damaged or incorrect?
Please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We’ll arrange a replacement, refund, or correction as quickly as possible.